FAQ

Free shipping is available on all orders delivered within the United States.

Shipping is currently limited to addresses within the United States.

Orders are generally processed within 1–2 days, Monday to Saturday.

After dispatch, transit time is typically 3–6 days, Monday to Saturday, depending on destination. The estimated total delivery timeframe is 4–8 business days, including processing and transit.

Yes. A shipping confirmation email with tracking details is sent once the order has been dispatched.

Delivery delays may occur due to holidays, peak shipping periods, weather conditions, or carrier disruptions. If your order has not arrived within the estimated timeframe, allow an additional 3 business days. If it is still not received, contact us through our Contact Us page for assistance.

Return requests may be submitted within 90 days from the delivery date.

No restocking fees are applied.

Return shipping costs are the responsibility of the customer unless the item received is damaged or incorrect.

Items must be unused, unworn, unwashed, and returned in original condition. Original tags and packaging should be included where applicable. Proof of purchase is required, and an order confirmation email is acceptable.

Before sending any item back, contact us through our Contact Us page with your order number and the item(s) you wish to return. A reason for return may be provided but is optional. Returns sent without prior approval may not be processed.

Once the returned item is received and inspected, approved refunds are issued to the original payment method. Refund processing occurs within 7 business days after approval.

Exchange requests can be submitted through our Contact Us page with your order number and the item you wish to exchange. Exchange requests must meet the same eligibility criteria as returns.

Cancellation requests must be submitted as soon as possible through our Contact Us page, including your order number. Orders may be canceled before processing begins. Once processing has started or the order has shipped, cancellation may not be available. If the order has shipped, a return request may be submitted after delivery in accordance with the 90-day return policy.

If an item arrives damaged or does not match your order, contact us immediately through our Contact Us page. Include your order number and, where possible, a clear photo of the issue for review and resolution.