Privacy Policy
Warehousely (“we,” “us,” or “our”) is committed to responsible handling of personal information. This Privacy Policy explains what information we collect, how it is used, when it may be shared, and the choices available to you.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services. Your data may be stored through Shopify’s data storage, databases, and general Shopify application. You can review Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.
1. Information We Collect
- Contact Information: Name, email address, phone number, billing address, and shipping address.
- Order and Transaction Information: Products purchased, order history, and transaction details.
- Payment Information: Payments are processed by third-party providers. We may receive limited details such as billing address and payment status.
- Customer Support Information: Messages and information provided when you contact us.
- Device and Usage Data: IP address, browser type, device identifiers, pages viewed, and interaction data.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies.
2. How We Use Information
- Process and fulfill orders, including payment processing, shipping, and confirmations.
- Provide customer service, including returns, refunds, and exchanges.
- Communicate regarding orders, accounts, and support requests.
- Maintain, monitor, and improve website functionality and performance.
- Prevent fraud, verify transactions, and enhance security.
- Send marketing communications if you choose to receive them.
- Comply with legal obligations and enforce our Terms of Service.
3. Cookies and Similar Technologies
We use cookies and related technologies to operate the website, remember preferences, analyze site usage, and improve performance. Because our store operates on Shopify, cookies may also be placed by Shopify. You can learn more about Shopify’s use of cookies at https://www.shopify.com/legal/cookies.
- Browser Controls: Most browsers allow you to manage or disable cookies through settings.
- Effect of Disabling Cookies: Certain features may not function properly if cookies are disabled.
- Cookie Notice: A banner or notice may be displayed to inform visitors about cookie usage and available choices.
4. Sharing of Information
We do not sell personal information for monetary compensation.
- Payment processors for transaction handling.
- Shipping carriers and fulfillment partners for order delivery.
- IT, analytics, and hosting providers for website operation and improvement.
- Customer support platforms to manage communications.
Information may also be disclosed when required by law, to respond to lawful requests, to protect our rights, or to enforce our Terms of Service.
5. Data Retention and Security
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, support, recordkeeping, and legal compliance.
Reasonable administrative, technical, and organizational safeguards are implemented to protect personal information. No transmission or storage method can be guaranteed to be completely secure.
6. Third-Party Services and Links
Third-party providers, including payment gateways and service partners, operate under their own privacy practices. Reviewing their policies is recommended.
When redirected to a third-party website, this Privacy Policy no longer applies.
7. Your Rights and Choices (United States)
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to legal exceptions.
- Opt out of marketing communications at any time using the unsubscribe link.
- Request information about how personal information is used and shared.
To exercise your rights, please contact us using the contact information provided on our website.